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  Home > Customer Service > Help > Control Panel Help > Virtual Email Forwarding
 

Virtual Email Forwarding


What is a Virtual Email?
An email 'alias' is an email address that forwards all emails sent to that address to your existing REAL email account.

You can have an email account be forwarded to another webmail interface.

1. Under Add Forward Email account, type in an email address prefix. (in our case, info)

2. Under To mail box, type in the email address you wish the emails be forwarded to.

Click Add and you’re done! However, if the following appears, you have a problem.

3. If the above message appears, go back. You are acutally using the prefix for an email address OR forwarding already, you cannot have e-mail forwarding and account setup at the same time with the same name.

Please make sure that the prefix you type in the Forward mail box field is NOT (used as an alias). In other words, if you have created info@yourdomain.com as an alias, you can’t forward it to another email account.

What you need to do is delete the info@yourdomain.com email alias. Please note that once you delete this alias, all emails already sent to that address will also be deleted.

After deleting the alias, retype the same information and click Add.


 
 
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