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: : Web Hosting Inquires : How do I transfer my existing hosting account to Mecca? |
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| Question: | How do I transfer my existing hosting account to Mecca without experiencing any downtime? | | Answer: | To avoid downtime, please follow these procedures:
1. Sign up for a Web hosting account using our online order form at https://ssl.mecca.ca/ehosting/webapp/signup.php. Once your account is setup, you will receive an e-mail from us with your FTP login information (subject:"Your web account is ready!").
2. Next, upload all your files to our Web server and create all associated email address(es) via our Control Panel. The welcome email should contain all tutorials (with screenshots) for setting up email accounts.
3. After you've uploaded your web files and created email accounts , please contact your domain name registrar and have your domain DNS be pointed to our assigned nameserver addresses.
Please contact us at support@mecca.ca should you need information about our DNS information.
4. It will take about 48-72 hours for your registrar to update their DNS (the amount of actual time varies by registrar). Once it's updated, your domain name will point to your new website that is hosted on Mecca's servers automatically.
5. If you use e-mail addresses associated with the domain name, we recommend you check mail at both locations (with your previous hosting company and on our mail server). Once you confirm that all e-mail settings and your website are properly pointed to Mecca, go ahead and cancel the account with your previous hosting company.
| | last updated Jul.16.2003 | |
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