Join the Mecca Family

Mecca attracts and retains the top talent and provides a culture dedicated to leadership and innovation. We need people who are creative, passionate for the net and eager to learn. If you are interested in being part of a dynamic, fast-paced, technological environment, Mecca encourages you to join the family.

To learn more about employment opportunities at Mecca, please send your inquiry and resume to jobs@mecca.ca. You will be contacted if your background and experience matches with one of our open positions.

Mecca is an equal opportunity employer.


WE'RE HIRING!

Position: Customer Service Representative

Hours: Full Time (Mondays - Fridays from 9:00am - 5:30pm)

Duration: Permanent

Expected Contributions:
We have an immediate opening in our Vancouver office for a Customer Service Representative who will be responsible for providing technical and inside sales support.

The successful candidate must have strong customer service skills, work well under pressure, be able to multi-task efficiently, and be willing and eager to learn. Moreover, great discretion is required at all times as the position is highly visible and service oriented.

Responsibilities:
- Greeting clients
- Filing and data entry
- Handling customer through phone calls, e-mails, live chats
- Responding and prioritizing multiple requests from clients and other team
members.
- Following up with clients
- Providing technical support and troubleshooting to clients
- Ensuring day-to-day office operations are well organized and planned

Qualifications:
- Post secondary education.
- 0 - 2 years prior customer service / office experience.
- Excellent level of computer literacy (Excel, Word, E-mail (Outlook/Outlook Express)).
- Excellent verbal and written communication skills.
- Good interpersonal skills.
- Able to work individually and in a team environment.
- Excellent organizational, planning, and time management skills.
- Self motivated.
- Willing to take on increasing responsibilities.
- Knowledge of the Asia Pacific market is an asset.

We offer a competitive performance based salary structure, opportunities for advancement and a casual workplace. The key to success in this position is to be able to juggle with multiple tasks at once, to remain calm under pressure, to have strong customer service skills and the willingness to learn.

Contact Information:

Please send your resume along with a cover letter to jobs@mecca.ca
ATTN: Human Resources

Only qualified applicants will be contacted.